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Zotero: Uninstalling EndNote

Information about the free online citation and research management tool Zotero

Uninstalling EndNote

We strongly recommend syncing your EndNote library before uninstalling the EndNote application.


  1. Open the EndNote program.
  2. Click on the EndNote menu and select the Customizer.
  3. Click the Uninstall option at the bottom of this menu. When this is complete, it will remove all external components.
  4. Click Quit.
  5. Drag the EndNote folder from the Applications folder to the Trash.
  6. Empty the Trash.


  1. Open the Control Panel.
  2. Windows XP: Click on Add/Remove Programs.
    Windows Vista/7/8/10: Click on Programs > Programs and Features. 
  3. Choose "EndNote XX” (where XX is the version) from the list and click on Uninstall or click Modify then Uninstall.

This will uninstall EndNote completely from your computer.

Removing the EndNote Add-in for Microsoft Word (MacOS)

  1. Open Microsoft Word for MacOS
  2. Click "Tools," then "Templates and Add-ins"
  3. Uncheck the EndNote boxes
  4. Click OK

The EndNote add-ins will be removed. 

Removing the EndNote Add-in for Microsoft Word (Windows)

  1. Click "File"
  2. Click Options, near the bottom of the screen
  3. On the left side of the Options menu, click "Add-ins"

  1. On the bottom of the page, beside "Manage," select "COM Add-ins" in the dropdown menu, and then click "Go..."
  2. Uncheck EndNote and Click OK. Your EndNote add-in has now been removed. 

Error Codes in Microsoft Word after Uninstalling EndNote

Once you have uninstalled EndNote and the Microsoft Word add-in, you might notice errors in your Word documents with EndNote references. You can solve this error by taking the following steps depending on your operating system. 

If your Word document suddenly shows {ADDIN EN.CITE} codes, it's probably because your Word has turned on the "Show field codes instead of their values" in Word > Options > Advanced > "Show document content" section.

The quickest way to fix this is to use the Word shortcut keys for turning off this setting.

Press ALT+F9 (Option+F9 on Mac) on your keyboard to turn off this setting in your Word. If you are still seeing the codes, proceed with the longer steps below.


Word 2007/2010/2013/2016
  1. Word 2007: Choose Office button (top left) > Word Options (bottom).
    Word 2010/2013/2016: Choose File > Options.
  2. Choose Advanced (left menu) and scroll down to the section titled "Show Document Content."
  3. Uncheck the item titled "Show field codes instead of their values" and click OK.

The document should now appear normal.

Word 2000/2002(XP)/2003
  1. Choose Tools > Options.
  2. Choose View (tab) and uncheck "Field Codes".
  3. Click OK.

The document should now appear normal.

On a Macintosh

  1. Choose Word > Preferences.
  2. Choose View and uncheck the box named "Field Codes".
  3. Click OK.

The document should now appear normal and the citations will be editable as normal text.