Best Practices: Offer help
PROFILE Best Practices
- Most LibGuides should have a profile box so users know who can help them with their information needs.
- Label the profile box (and all boxes) wisely. Examples:
- My Profile
- Ask Us
- Subject Specialist
- We strongly encourage you to add your photo to your profile. Usability tests showed they made it VERY easy to see the contact info and made the profiles stand out. Hide the photo box on each guide, if you don't use a picture.
Provide contact information for the most appropriate service point.
Example contact information
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