If you have returned or you are planning to return a lost library item, please contact us at lib-fines@okstate.edu to expedite the refund of your replacement fee.
If you have any questions about Library fines or fees on your account, please contact our Billing Supervisor at lib-fines@okstate.edu or call 405-744-9733.
Please note: All library users are charged for damaged items checked out on their IDs as if they are unreturned. There will be a varying replacement fee as well as a $20.00 processing fee. If a library user returns an item after it has gone Lost, but before it is billed to their Bursar, three or more times per semester, the user is still responsible for the $20.00 Lost Item Processing Fee, even after the item is returned. Lost item replacements fees for Edmon Low Library and Branch Libraries materials returned after 7 years in a lost status are non-refundable.
Courtesy Card holders with lost books will have a block placed on their library account until the lost book is returned. If the lost book is not returned, you will charged a varying replacement fee as well as a $20 lost item processing fee. The block will remain on the account until the book is returned or payment of the replacement fee and lost item processing fee is paid to the OSU Bursar.
A damage fee may be charged in lieu of a replacement fee depending on the extent of damage to a tech item. Fees may vary.
Laptops must be returned in good condition. A cleaning fee of $20 may be assessed if a device is returned with excessive dirt, residue, strong odors, or other conditions that require special cleaning.
Overdue fines are not charged to OSU faculty, except for overdue recalled, reserve, microform & media, special permission and Interlibrary Services materials.
OSU faculty will be charged for lost items. The Billing Supervisor will send you an email, as a courtesy, before you are billed for Lost items. If you do not respond in the given time, you will be charged accordingly with a varying replacement fee and a non-refundable $20.00 processing fee.
When a Lost item is returned after billing, you will be credited for the replacement cost of the item. The processing fee is non-refundable.
Overdue and lost item notices are a courtesy and are sent to your okstate.edu email address. Failure to receive a notice does not cancel obligations to pay fines or fees.
The Circulation & Information Desk is open anytime the Library is open.
If you have any questions about or need assistance, please contact us at 405-744-9775 or at lib-cir@okstate.edu.